Loyalty Program - The Brook Bar & Bistro

Loyalty Program

If The Brook is your local, the Tenfold Loyalty Program is a great way to get something back!

We love to treat our loyal customers – and with a Tenfold loyalty card, your loyalty will be rewarded and you’ll be treated to special events, function benefits and so much more.

WHY YOU SHOULD JOIN OUR LOYALTY PROGRAM

Birthday Bonus Points

Celebrating together with some bonus points to your account so you can enjoy a treat on us.

Function Host Bonus

Host a function for 20 or more people and receive bonus points.

Monthly Updates

Getting updates on what’s going on so you and your family can come along for refreshing bevvies, tasty food and a whole lot of fun!

Special Events

Access to various special member-only events.

Events Priority

Priority access to venue events.

Tenfold rewards member status & benefits table:

Membership Status	Member	Bronze	Silver	Gold	Platinum
Points Balance	0 – 4,999	5,000 – 49,999	50,000 – 99,999	100,000 – 149,999	150,000 +
Earn Rate Bars & Bistro	10pts/$1 spent	10pts/$1 spent	10pts/$1 spent	10pts/$1 spent	10pts/$1 spent
Bottleshop	1pt/$1 spent	1pt/$1 spent	1pt/$1 spent	1pt/$1 spent	1pt/$1 spent
Redeem (excludes Tenfold bottleshops)	100pts/$1	100pts/$1	100pts/$1	100pts/$1	100pts/$1
Birthday Bonus	0	1,000	2,000	5,000	10,000
Function Host Bonus*			5,000	10,000	20,000
Event Priority**	No	Yes	Yes	Yes	Yes
Special event invitations***	No	No	No	Yes	Yes

*Function Host Bonus – Host a cocktail function in our bar areas for 20 or more people and receive bonus points. Bonus points will be allocated the day after the function has been hosted.

**Event Priority – Tenfold Venues may offer member priority access to venue events. The level of benefit may vary for different membership levels.

***Special Events – Tenfold venues may hold special member-only events. Not all membership levels will be eligible for all events and Tenfold reserves the right to decide when and how many of these events are held.

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Liquor License Number: 6020124231

Class of Licence: Tavern License

Name of Licencee: Tenfold Investments Pty Ltd

WARNING Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for any person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premise

© 2024 The Brook Bar & Bistro. All Rights Reserved.

WEBSITE BY ROOBIX

Terms & Condition

These terms & conditions relate to the operations Tenfold Investments Pty Ltd ABN 57 106 990 934 and its subsidiaries (together Tenfold Investments, ‘we’, ‘us’ or ‘our’ ) for all functions, special & ticketed events.

1. FUNCTIONS & EVENTS

1.1 Confirmation of Bookings& Deposits
In order to confirm your event booking, we require a full payment of the quoted minimum food spend. If the deposit and booking are not received we reserve the right to allocate the area(s) to another booking. Final numbers are to be confirmed 5 days prior to your event and full payment is to be received by the agreed date.

1.2 Cancellation
Fees will apply to all cancelled event bookings. Event bookings will need to give 10 days notice to receive a full refund. Any function cancellations that do not give the relevant notice will forfeit the agreed deposit or payment(s) made to the venue.

1.3 Payment
We accept cash, credit card or Eftpos. Direct debit will also be accepted provided a remittance is emailed to the functions coordinator within 72 hours prior to the event. Any outstanding balance will be charged to the credit card provided at the time of booking.

1.4 Minimum Spend/Guest Numbers
We reserve the right to apply minimum food and beverage charges where an area is specifically allocated for an event. We also reserve the right to refuse a function booking or section off an exclusive area(s) based on guest numbers or minimum spend requirements.

1.5 Equipment, Decorations & Entertainment
Please ask our functions coordinator about decorations, entertainment, equipment hire and any special requirements to tailor your event. Extra charges may apply. Items supplied by the Venue may incur extra charges.

1.6 Dress Code
It is a requirement of the event organizer/client that the guests attending the event are informed of the dress code and any requirements. Please refer to our website for further information; theashbybarandbistro.com.au

1.7 Commencement Times
Access to an event or area earlier than the stated start time will require prior arrangement with the venue.

1.8 Ticketed Events, Bookings & Cancellations
All tickets must be paid in full at time of booking unless discussed prior to ticketing. Please choose carefully as no refund will be given for incorrect purchases or change of mind.

1.9 Supply of Alcoholic Beverages
We retain the right to refuse the supply of alcoholic beverages to any guest(s) attending the venue that are underage, intoxicated or displaying suspicious or offensive behaviour. In accordance with in-house policy and the Liquor Control Act 1988.

2.0 Underage Guests
Children must remain seated & with their legal guardians at all times. In accordance with the Liquor Control Act 1988. Curfews do apply in some circumstances. (Unless pre arranged with management.)

2.1 Responsibility
The client is legally responsible for any damage that is sustained to the venue or any other property whilst attending or holding and event.

2.2 Food & Beverage Offerings
Our venue reserves the right to change any of our offerings without prior notice.

2.3 Privacy Policy
If you would like a copy of our privacy policy please contact us directly on the following; enquiries@theashbybarandbistro.com.au